What Finance & Billing Ops Care About
| Priority | Why It Matters |
|---|---|
| Accurate invoicing | Reduce disputes and credit notes |
| Fast collections | Improve DSO and cash flow |
| Revenue recognition | ASC 606 / IFRS 15 compliance |
| Accounting sync | Eliminate manual journal entries |
| Audit trail | Complete documentation for audits |
Key Workflows
1. Invoice Management
Navigate to Invoices| Task | How |
|---|---|
| View all invoices | Filter by status, date, customer |
| Review draft invoices | Edit before sending |
| Send invoices | Email or download PDF |
| Record payment | Mark as paid when payment received |
| Issue credit note | Adjust for billing errors |
2. Payment Collection
Navigate to Invoices → filter by Unpaid| Status | Action |
|---|---|
| Due soon | Review for accuracy before due date |
| Overdue | Check if dunning emails sent |
| Failed payment | Review payment method, contact customer |
| In dispute | Work with customer to resolve |
3. Accounts Receivable Aging
Navigate to Dashboard → Finance| Bucket | Meaning | Action |
|---|---|---|
| Current | Not yet due | Monitor |
| 1-30 days | Recently overdue | Send reminder |
| 31-60 days | Needs attention | Personal outreach |
| 61-90 days | At risk | Escalate |
| 90+ days | Collections | Consider write-off |
Dunning & Collections
Alguna automates payment recovery:Dunning Sequence
Configure at Settings → Dunning| Day | Action |
|---|---|
| Day 0 | Invoice due, payment attempted |
| Day 1 | Failed payment, retry + email |
| Day 3 | Second retry + reminder email |
| Day 7 | Third retry + urgent email |
| Day 14 | Final notice, subscription at risk |
Failed Payment Handling
| Scenario | Alguna Action |
|---|---|
| Card declined | Retry with exponential backoff |
| Card expired | Email customer to update |
| Insufficient funds | Retry in 3-5 days |
| Multiple failures | Flag for manual review |
Revenue Recognition
Navigate to Revenue → RecognitionRecognition Methods
| Method | When to Use |
|---|---|
| Ratably over term | Subscriptions (most common) |
| Point in time | One-time services, setup fees |
| As delivered | Usage-based, consumption |
| Milestone-based | Implementation projects |
Monthly Close Process
- Review Deferred Revenue balance
- Verify Recognized Revenue matches expectations
- Check for any Unbilled Revenue (usage not yet invoiced)
- Export journal entries to accounting system
- Reconcile with GL
Accounting Integration
QuickBooks Online
Navigate to Integrations → QuickBooks Sync includes:- Invoices → QuickBooks invoices
- Payments → QuickBooks payments
- Customers → QuickBooks customers
- Products → QuickBooks items
Xero
Navigate to Integrations → Xero Sync includes:- Invoices with line items
- Payments and credits
- Contact records
- Account mapping
NetSuite
Navigate to Integrations → NetSuite Enterprise sync with:- Multi-subsidiary support
- Custom field mapping
- Revenue recognition schedules
- Advanced approval workflows
Key Reports
| Report | Location | Use Case |
|---|---|---|
| AR Aging | Dashboard → Finance | Collections prioritization |
| Revenue by month | Dashboard → Finance | Monthly trends |
| Deferred revenue | Revenue → Recognition | Balance sheet liability |
| Invoice summary | Invoices → Export | Period close |
| Payment reconciliation | Payments → Export | Bank reconciliation |
Month-End Checklist
Key Features
Invoicing
Configure invoice generation and delivery.
Revenue Recognition
ASC 606 compliant recognition.
Accounting Sync
Connect QuickBooks, Xero, or NetSuite.
Exports
Export data for reporting and audit.
API Reference
Invoices API
List and retrieve invoices.
Invoice PDF
Generate invoice PDFs.
Credit Notes API
Create credit notes for adjustments.
Webhooks
Track invoice and payment events.
Related Quick Starts
Sales & RevOps
Quoting and deal management.
Fintech & Payments
Transaction-based billing.
Developers
API integration for custom workflows.
← Back to Quick Starts
See all quick start guides