Skip to main content
Modern SaaS businesses are moving beyond simple per-seat pricing. Research shows 43% of SaaS companies now use hybrid models combining subscriptions with usage-based components.

Common SaaS Pricing Models

ModelHow It WorksBest ForExamples
Per-seatCharge per user per monthCollaboration tools, productivity softwareSlack (8.75/user),Figma(8.75/user), Figma (15/editor)
TieredFeature bundles at price pointsProducts with clear upgrade pathsHubSpot (Starter → Professional → Enterprise)
Usage-basedPay for what you consumeInfrastructure, APIs, variable workloadsTwilio (per SMS), Mailchimp (per contact)
HybridBase subscription + usageEnterprise software with AI featuresMicrosoft Copilot ($30/seat + credits)

1

Create your product catalog

Navigate to ProductsAdd Product
  • Create your core product (e.g., “Pro Plan”)
  • Add seat-based add-ons (e.g., “Additional Users”)
  • Add usage-based add-ons if needed (e.g., “API Calls”)
2

Build your plans

Navigate to PlansCreate Plan
  • Starter: Fixed monthly fee, limited features
  • Professional: Per-seat pricing with more features
  • Enterprise: Custom pricing (use as quote template)
3

Configure billing

Navigate to SettingsBilling
  • Set billing frequency (monthly or annual with discount)
  • Enable proration for mid-cycle upgrades
  • Configure auto-renewal settings
4

Set up self-serve checkout

Enable customers to sign up for Starter and Professional plans without talking to sales. See Self-Serve Quickstart.
5

Create quote templates for Enterprise

Use Plans as starting templates for custom enterprise deals with volume discounts, multi-year terms, and custom SLAs. See Sales-Led Quickstart.

Billing Flow


Annual vs. Monthly Billing

Billing FrequencyProsCons
MonthlyLower commitment, easier to startHigher churn, less predictable revenue
AnnualBetter retention, cash upfrontHarder to close, refund complexity
Annual with monthly paymentBalance of commitment and cash flowMore complex billing
Offer 15-20% discount for annual prepayment. This improves retention and cash flow while giving customers a clear incentive.

Key Features to Configure


API Reference


← Back to Quick Starts

See all quick start guides