1
Billable Metric Details
Start by defining the Billable Metric that will track and aggregate customer usage for billing purposes.
- Metric Name: Provide a clear, concise name for your metric (e.g., “API Requests”).
- Description: Describe what the metric measures (e.g., “Tracks the number of API requests made by the customer”).
2
Choose Events
Next, select the event or events that will contribute to your billable metric. Events represent individual customer actions or transactions that should be aggregated for billing.
- Event Name: Start typing to either create a new event or select an existing event from the dropdown.
3
Filter by Property (Optional)
Optionally, you can apply filters to further refine your metric by selecting specific event properties. This helps narrow down which events should be counted toward the billable metric.
- Property Name: Choose the property name you want to filter by (e.g., “region”).
-
Condition: Select a condition such as
equals to,contains, ordoes not contain. - Property Value: Specify the property value that should be matched (e.g., “US”).
4
Aggregation Method
Choose how the events should be aggregated to calculate the final value for your billable metric.
-
Aggregation Type: Select how you want to calculate the metric, such as:
-
count: The number of events that match the metric. -
sum: The sum of the values of the specified field. -
average: The average of the values of the specified field. -
min: The minimum value of the specified field. -
max: The maximum value of the specified field.
-
- Over Property: Specify the event property that will be used for aggregation (e.g., “value” or “duration”).

Example
Let’s say you have a SaaS application that has mixed pricing based on the number of seats and API requests used. You are a global company and therefore you have APIs deployed in NA, EMEA and APAC, and a customer is charged differently based on which region they are using. In this case you would want to send two types of events:-
merchant_seat_changed: This event would be sent when a new user is added or removed from the merchant’s account. This event would have atotal_seatsproperty that would be the total number of users on the account. -
api_request: This event would be sent when a customer makes an API request. This event would have aregionproperty that would be the region that the API request was made to, and avaluethat describes the number of requests used.
-
Merchant Seats: You may want to aggregate by
averageormaxdepending on how you want to charge your customers. -
API Requests (NA): Filtered by
region=NAand aggregated bysum. -
API Requests (EMEA): Filtered by
region=EMEAand aggregated bysum. -
API Requests (APAC): Filtered by
region=APACand aggregated bysum.