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This page describes the customer’s side of a quote: what arrives, what they can review, and what happens the moment they sign. Read it to set expectations with your buyer or to explain the flow to a signatory. The sending side is covered in Sending Quotes; the order form itself is built in Create Quotes.
1

Receive the invitation

The customer receives the quote either as an email invitation from Alguna or as a link you shared directly. The link is unique to that quote. If the quote has an expiry date, it cannot be signed after that date.
2

Review the quote

The signing page shows the full order form: products and quantities, pricing and billing intervals, contract length and start date, any trial, discount, minimum or maximum spend, and the legal terms attached to the quote. Nothing on the page is editable by the customer; changes go back through you.
Quote review
3

Sign

The signatory fills in:
  • Name — the signatory’s full name
  • Email — where the signed confirmation is sent
  • Title — the signatory’s job title
  • Date — the signature date
and signs electronically. The name, email and title are recorded on the subscription as the signer of record.
Sign quote
4

After signing

On signature Alguna:
  • emails the customer a confirmation that the deal is signed;
  • emails your deal owner that the customer has signed;
  • renders the signed PDF, which you can download from the subscription or via GET /subscriptions/{id}/pdf;
  • moves the subscription to accepted, and to active on the contract start date.
If you required an internal countersignature, the subscription waits for that second signature before it can activate.
Signed quote

What the customer can do next

Once the subscription is active the customer can see their invoices and manage payment methods in the customer portal. Give them access by creating a portal session from your app with POST /customer-portal-sessions, or send a portal link from the dashboard.