​

Configure Products

Products are the building blocks of your pricing. Create products for your services, configure pricing models, and organize them into plans for your customers.

---

​

Overview

Alguna supports a wide variety of product types and payment terms:

---

​

Create a Product

1. Navigate to Products
2. Click New Product
3. Configure product details
4. Set pricing
5. Click Save

---

​

Fee Types

​

Fixed Fees

Consistent charges that remain the same across billing periods. Use cases:

• Platform access fees
• Monthly subscriptions
• Seat licenses

​

Metered Fees

Variable charges based on actual usage. Use cases:

• API requests
• Data transfer
• Compute hours
• Storage

---

​

Charge Type

​

Upfront (In Advance)

Billed at the start of the billing period. Example: Customer pays $99 on January 1st for January access.

​

Arrears (After Usage)

Billed at the end of the billing period. Example: Customer pays for January usage on February 1st.

---

​

Billing Frequency

​

Recurring

Billed every billing period (monthly, quarterly, annual, or custom).

​

One-Off

Billed once, never recurs. Use for setup fees, implementation services, or one-time charges.

​

Custom Periods

Configure custom billing periods (e.g., every 6 months) when creating the product.

---

​

Pricing Models

​

Flat Rate

Single price regardless of quantity. Example: $99/month for platform access.

​

Per Unit

Price per unit, multiplied by quantity. Example: $10/seat × 25 seats =$250/month.

​

Tiered (Graduated)

Different prices for different usage tiers. Each tier is charged at its own rate. Example:

• Units 1-100: $1.00 each
• Units 101-500: $0.80 each
• Units 501+: $0.50 each

For 250 units: (100 × $1.00) + (150 ×$0.80) = $220

​

Volume

Single price based on total volume. All units are charged at the same rate based on which tier the total falls into. Example:

• Up to 100 units: $1.00 each
• 101-500 units: $0.80 each
• 501+ units: $0.50 each

For 250 units: 250 × $0.80 =$200 (all at tier 2 price)

​

Package

Price per package of units. Example: $50 per 1,000 API calls. 2,500 calls = 3 packages ×$50 = $150

​

Staircase

Fixed price for ranges regardless of exact quantity. Example:

• 1-5 seats: $29/month
• 6-20 seats: $99/month
• 21+ seats: $199/month

---

​

Product Details

When creating a product, configure:

---

​

Multi-Currency Pricing

Set prices in multiple currencies for international customers:

1. In the product pricing section, click Add Currency
2. Select the currency
3. Enter the price for that currency
4. Repeat for additional currencies

Alguna will automatically use the appropriate price based on the customer’s currency.

---

​

Common Product Patterns

​

SaaS Platform

​

Infrastructure/Cloud

​

Professional Services

---

​

Managing Products

​

Edit a Product

1. Navigate to Products
2. Click on the product
3. Make changes
4. Click Save

​

Archive a Product

1. Navigate to Products
2. Click on the product
3. Click Archive

Archived products are no longer available for new subscriptions but existing subscriptions are unaffected.

---

​

Linking Products to Metrics

For metered products, link to a billable metric:

1. Create the product with Metered fee type
2. In the Metric field, select an existing metric or create a new one
3. Configure pricing based on the metric

See Define Metrics for details on creating metrics.

---

​

Best Practices

---

​

Troubleshooting

​

Product Not Appearing

1. Check product status is Active
2. Verify product is assigned to relevant plan
3. Confirm no filters are hiding it

​

Pricing Not Calculating

1. Review pricing model configuration
2. Check tier boundaries for gaps
3. Verify currency matches customer

​

Metered Product Shows No Usage

1. Confirm metric code matches
2. Verify usage events are being sent
3. Check event timestamps are in billing period

---

​

Next Steps