Create Your First Subscription

This guide walks you through creating your first subscription in the Alguna dashboard.

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Step 1: Create a Customer

Before creating a subscription, you need a customer to assign it to.

1. Navigate to Customers in the sidebar
2. Click New Customer
3. Fill in customer details:

4. Click Create

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Step 2: Create a Subscription

1. Navigate to Subscriptions in the sidebar
2. Click New Subscription
3. Configure the subscription:

4. Review the pricing summary
5. Click Create & Activate

Your first subscription is now live!

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What Happens After Activation

1. Subscription becomes active - Status changes to “Active”
2. First invoice generated - Based on your billing configuration
3. Payment collected - If auto-charge is enabled and payment method exists
4. Webhooks sent - subscription.activated and invoice.issued events

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Optional: Add Payment Method

For customers paying by card, they need to add a payment method:

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Option 1: Send Portal Link

1. Go to Customers → [Customer Name]
2. Click Send Billing Portal Link
3. Customer receives email with secure link to add payment

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Option 2: Send Checkout Link

1. Go to Customers → [Customer Name]
2. Click Create Checkout Session
3. Select the plan
4. Send the checkout link to customer

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Subscription Variations

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Subscription with Trial

1. When creating the subscription, expand Trial Settings
2. Set trial duration (e.g., 14 days)
3. Choose whether payment method is required
4. Create & Activate

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Future-Dated Subscription

1. Set Start Date to a future date
2. Create & Activate
3. Subscription activates immediately but billing starts on the future date

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Custom Line Items

Instead of selecting a plan:

1. Click Custom Subscription
2. Add products and quantities manually
3. Set pricing for each line item
4. Create & Activate

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Managing the Subscription

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View Subscription Details

1. Navigate to Subscriptions
2. Click on the subscription
3. View:
   • Current status
   • Billing period
   • Line items and pricing
   • Invoice history
   • Activity log

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Make Changes

See Amendments for upgrading, downgrading, or modifying subscriptions.

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Cancel Subscription

See Canceling Subscriptions for ending subscriptions.

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Troubleshooting

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Subscription Stuck in Draft

Subscriptions are created in “Draft” status by default. Click Activate to start billing.

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Invoice Not Generated

Check:

• Is the start date today or in the past?
• Is billing set to “In Advance” or “In Arrears”?
• Review billing schedule settings on the plan

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Customer Already Has Subscription

By default, customers can have multiple subscriptions. This is normal for complex billing scenarios.

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Next Steps