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Revenue Assurance

Revenue Assurance is a workspace in Alguna that continuously scans your customer base for metered usage that should have been billed — and quantifies exactly how much money is on the table.

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The hidden cost of usage-based billing

Every usage-based business leaks revenue. A subscription ends but the customer keeps using the product. A new plan gets sold but never gets wired up. A power user adopts a feature that isn’t on their contract. Individually, these gaps are invisible. Together, they’re often 3–8% of ARR quietly walking out the door every month. Until now, finding that revenue meant SQL queries, spreadsheet reconciliation, and a finance analyst who knew where all the skeletons were buried. Revenue Assurance changes that.

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What you can do

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Scan your entire customer base in minutes

Launch a detection run across any product and any time window. Revenue Assurance processes your customers in the background and streams results as it finds them — no SQL, no BI tool, no waiting.

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Surface every uncovered usage event

We automatically detect the three most common leakage patterns:
  • Orphaned usage — customers actively metering a product without an active subscription
  • Expired coverage — subscriptions that lapsed while usage kept flowing
  • Out-of-plan adoption — customers using products that aren’t on their current plan

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Put a number on the opportunity

Attach a pricing model to any product in the run and Revenue Assurance calculates the exact opportunity cost — per customer and in aggregate. You’ll see the total dollar value of uncaptured revenue before you’ve left the page.

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Take action fast

Export any run to CSV and hand it to sales, RevOps, or CS to convert into upsells, contract amendments, or overage invoices. Every opportunity is tracked from open → acknowledged → resolved so nothing slips through the cracks twice.

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Re-run with confidence

Usage data gets backfilled. Subscriptions change. Pricing evolves. Duplicate any past run to re-scan with updated data — and compare what shifted.

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Who it’s for

  • RevOps & Finance leaders who want a defensible number on how much revenue is being left uncaptured
  • CFOs and founders who need to tighten the gap between product usage and invoiced revenue before the next board meeting
  • Billing operators who need a systematic way to audit subscription coverage instead of trusting manual reconciliation
  • CS & AM teams who turn every uncovered-usage signal into a high-intent expansion conversation

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Why it matters

In usage-based businesses, the fastest path to new ARR isn’t acquisition — it’s capturing revenue you’re already generating.
Revenue Assurance turns billing leakage from an accounting problem into a growth channel. Most customers who run their first scan find six figures of uninvoiced usage in the first hour.

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Getting started

Revenue Assurance is live in your Alguna dashboard today under Revenue Assurance.
1

Create a new run

Click New run, give it a name, and pick the products and time window you want to scan.
2

Let the scan complete

Revenue Assurance processes your customer base in the background. Progress updates in real time.
3

Quantify the opportunity

Attach a pricing model to each product in the run to calculate the total opportunity cost.
4

Export and close the gap

Download the CSV and route opportunities to sales, CS, or billing to recover the revenue.
No setup. No migrations. No new integrations. If you’re already metering usage in Alguna, you can run your first scan in under five minutes.

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Permissions

Access is gated by two permissions — ask your workspace admin to enable them if you don’t see the feature:
  • View Revenue Assurance — view runs and opportunities, export CSVs
  • Manage Revenue Assurance — create and update runs, configure pricing

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What’s coming next

This is the first chapter. We’re already building:
  • Underutilized prepaid credits — find customers leaving committed revenue on the table
  • Missing fixed products — detect usage patterns that suggest a customer needs a higher-tier plan
  • Anomaly detection — flag unit-level spikes that indicate new adoption or pricing drift
  • Scheduled scans — turn Revenue Assurance into an always-on safety net
Questions or want a walkthrough? Reach out to your Alguna account team or email support@alguna.io.